Outdoor timber decks have become a rather popular accessory for houses in Singapore because of their durability against the tropical climate and the property extension and aesthetic value they add to a home. If you’re a homeowner looking to transform your outdoor space into a stylish and functional area with a deck, it’s crucial you choose a reliable and renowned timber decking company. Choosing a good company will ensure quality workmanship, durability, and long-term satisfaction.
The process of choosing the right company goes beyond just looking at price quotes—it involves assessing experience, material options, design flexibility, and adherence to safety standards. Additionally, understanding their warranties, maintenance services, and project timelines can help you make an informed decision. Before making your final choice, it is essential to ask key questions that will help you evaluate whether a company meets your expectations and requirements. By doing so, you can avoid potential pitfalls, hidden costs, and subpar workmanship. This article will guide you through the most critical questions to ask when selecting a company for decking timber, ensuring you partner with a reputable and skilled team for your project.
Starter Questions to Find a Timber Decking Company in Singapore
A professional company will use high-quality materials, adhere to industry standards, and ensure precision in installation. Poor workmanship can lead to safety hazards, structural weaknesses, and increased maintenance costs in the long run.
Additionally, an experienced decking company will provide expert guidance on selecting the best timber type for your environment, ensuring durability and aesthetic appeal. They will also offer warranties and aftercare services, giving you peace of mind regarding your investment. A reputable company will prioritise customer satisfaction and transparency, delivering a seamless and stress-free experience. By choosing a skilled and trustworthy timber decking company, you can enjoy a beautiful, long-lasting outdoor space with minimal maintenance concerns.
Now, let’s explore the key questions you should ask before making your decision.
- What experience do you have in decking timber?
A company with years of experience is more likely to deliver high-quality results. Ask about their past projects, client testimonials, and if they specialise in timber decking installations.
- What types of timber do you offer?
Different types of timber vary in durability, appearance, and maintenance needs. Ensure the company provides a range of options, including hardwoods (like teak and merbau) and softwoods (like pine), to suit your aesthetic and functional requirements. Another question you can follow up with is where the timber wood is sourced from; this will be highly important if you’re heavily into environmental sustainability. Ensure that the timber decking company you choose sources their wood ethically.
- Do you provide custom design options?
Every outdoor space is unique, so working with a company that offers customisation is a necessity. They need to be able to tailor a design according to your specific requirements, including shape, size, finishes, and additional features like railings and steps. This is of importance as every home is unique, and calls for careful attention to detail when installing a wooden outdoor deck.
- What does the quotation include?
Each company has their standard procedure on what to include when quoting an estimation for their client. To stay within your budget and avoid unexpected expenses, ask the company what’s included in the quote and if there are any additional costs to consider. The company needs to be transparent on this point, and if they are not, you should consider expanding your search.
- What is the timeline for the project?
Timelines can vary based on project complexity and weather conditions. Therefore, you should consult with the company to come up with a realistic schedule to ensure the work is completed efficiently without unnecessary delays. While it’s good that they cater to your needs, it’s just as important that they set realistic timelines and don’t hamper the quality of the project just to get the task done sooner.
- What maintenance and aftercare services do you offer?
Timber decking requires proper maintenance to prolong its lifespan. Inquire about maintenance plans, recommended treatments, and if they provide aftercare services such as sealing, staining, or repairs. For example, at Nam Soon Pte. Ltd., we have a service titled Timber Medic+, which covers a range of services such as timber decking repair, outdoor timber maintenance, outdoor timber furniture repair, etc. that are sure to prolong the lifespan of your outdoor timber deck!
After gathering answers to these critical questions, take the time to compare different companies based on their expertise, materials, pricing, and customer reviews—most importantly, don’t rush the process!
If you are interested in a company with a wealth of experience, cutting-edge resources, and a dedicated team, Nam Soon is your one-stop timber decking solution provider! With over 30 years of industry experience, we know the ins and outs of timber decking, so your project will be in safe hands!
Contact us today for a quotation on your timber decking project!
